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Also, contact our customer service via chat first if you’re unsure which means of communication is better in your case. Our real-time chat support is available 24/7 and can be accessed through our website. Whatever the reason, get in touch with a customer care team of a chosen casino to get an update. MGM China and Melco award about 96% of employees an extra month’s salary for 2025 work, continuing Macau casino’s annual year-end bonus tradition. From regulation to press releases, casino launches, game releases, and everything else—we’re keeping you up to date and in the know in real time, all the time.

The company website indicates that its customer email address form has been deactivated. Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Caesars Entertainment and Hotels. You can also refer to the executive contacts below or contact our advocacy team directly. The company responds to most customer complaints in a satisfactory manner.

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